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Global Privacy Statement

At Star Agriseeds, we prioritize transparency and openness, ensuring that our privacy practices are clearly communicated and accurate. This Global Privacy Statement outlines how Star Agriseeds and its affiliates collect, use, and process Personal Information. It applies to interactions with our websites, online applications, social media pages, or any other engagement with us. Depending on the product, service, or location, additional notices may supplement or replace the information provided here. It’s important to note that this Privacy Statement does not cover the Personal Information of our employees or job applicants, which is governed by separate policies. If you’re applying for a job through our Career Center website, please refer to the Star Agriseeds Applicant Privacy Notice available on the Career Center for information on how we handle your Personal Information.

Personal Information We Collect

The term “Personal Information” may carry various interpretations according to the relevant legal frameworks. Typically, we define “Personal Information” as data that directly or indirectly identifies an individual or is associated with an identifiable person. Should we be obligated by applicable laws to categorize certain information as Personal Information, we will adhere to the guidelines outlined in this Privacy Statement. In instances where the collection of Personal Information is necessary to fulfill requested services or products, failure to provide such information may impede our ability to deliver said services or products. Should you provide Personal Information pertaining to others to us, our service providers, or business partners, you assert that you possess the authority to do so and grant us permission to utilize the Personal Information in accordance with this Privacy Statement.

Information You Provide

The types of Personal Information we might gather about you vary depending on your interactions with us and the products and services you select. When you make a purchase, create an account, request a rebate, enroll in a rewards program, sign up for a service, seek financing, participate in a contest, sweepstakes, or other promotional activity, or reach out to us for any other purpose, we may obtain your Personal Information directly from you or through your authorized representative. This may include:

  • Contact details like your name, mailing address, email address, and phone number
  • Payment details like credit or debit card numbers
  • Financial particulars such as government-issued ID numbers, Social Security Number, citizenship status, tax ID number, and banking details like account numbers
  • Date of birth and gender
  • Signatures, including digital signatures
  • Employment-related information like place of work, job title, work phone number, work address, and work email
  • Purchase history and preferences

Additionally, if you engage with us through our websites and apps (“Digital Services”), we may also gather:

  • IP addresses
  • General or precise geolocation data and satellite imagery
  • Device type, browser type, and operating system
  • Online browsing data or “clickstream data” (e.g., referring website
    address, date and time of access, pages visited, time spent on each page, links clicked, search history), and inferred preferences
  • Preference management, including opt-in, opt-out, and cookie preferences
  • Passwords and security question answers

If you visit our facilities or interact with us over the phone, where permitted by applicable law, we may collect:

  • Video images (CCTV recording) or photograph images
  • Facial images via facial recognition technology
  • Fingerprint images via fingerprint mapping technology
  • Voice recordings such as voicemail messages

Information From Social Media Platforms

When you engage with us via social media or link your social media account to your online account with us, you’ll be sharing specific Personal Information from your social media profile. This may include your name, email address, photo, social media contacts, and any other details you’ve made accessible to us during the connection process. If you opt to interact with us through your social media platform, we advise reviewing the privacy policies of those platforms and adjusting your privacy settings to ensure you’re comfortable with the information they may share with us.

Additionally, we utilize third-party social media management and monitoring tools to gather publicly available content. Any Personal Information within this publicly available content will be handled in line with our Privacy Statement.

Information From Buisness Partners and Other Third Parties

Our retail network, distributors, and other business collaborators might share details regarding your transactions, encompassing contact and payment details like your name, residential address, email, phone number, workplace details such as job title, company address, and email address.

Furthermore, we might obtain such Personal Information from third-party service providers and business associates aiding us in customer service, web hosting, marketing, communications, event organization, data analysis, and financial services. They may share information with us, including data from publicly accessible sources.

Information through Your Browser or Device

When you utilize our Digital Services, various data points are automatically gathered either by most browsers or through your device. These include your Internet Protocol (IP) address, computer specifications (Windows or Mac), details about your device’s make and model, screen resolution, operating system details (name and version), language settings, browser information (name and version), and specifics regarding the Digital Services (such as the application) you’re accessing. We utilize this data to ensure the smooth operation of our Digital Services and for the purposes of security and fraud prevention. While much of this information doesn’t inherently reveal your identity, it may become personally identifiable if you access our platforms by logging into your account or by responding to an email from us. Even in cases where your IP address doesn’t directly identify you, we treat it as Personal Information, considering available sources.

How We Use Personal Information

We and our service providers utilize Personal Information for the following purposes, based on legitimate business interests, your consent, or as permitted by applicable privacy and data protection laws:

  • Provision of services and support for our customers
  • Managing accounts, verifying customer information, providing customer service, and addressing inquiries./li>
  • Processing orders, transactions, and payments./li>
  • Offering financing, fulfillment services, and managing risk./li>
  • Sending administrative information:
  • Communicating changes to terms, conditions, policies, warranty, or recall information.
  • Marketing, promotions, and personalization:
  • Sending marketing communications about our services, new products, and company updates.
  • Providing opportunities to participate in promotions like sweepstakes or contests.
  • Developing tailored marketing communications and analyzing user preferences for service improvement.
  • Legal and compliance:
  • Meeting legal and regulatory requirements.
  • Protecting legal rights and resolving disputes.
  • Operations and general business purposes:
  • Managing corporate governance, accounting, audit, and reporting.
  • Administering technology and optimizing digital services.
  • Ensuring business continuity and disaster recovery.
  • Improving and developing new products and services:
  • Conducting research for technological development and enhancing product quality and safety.
  • Fraud prevention and security:
  • Safeguarding systems, networks, and data integrity.
  • Detecting and resolving security threats.
  • Managing identity verification and authentication.
  • Ensuring premises security and preventing fraud and illegal activities.

How We Secure Personal Information

Personal Information is typically stored in databases operated by Star Agriseeds or our service providers. We employ reasonable organizational, technical, and administrative safeguards to safeguard Personal Information within our organization, and we mandate through contracts that our service providers do the same. However, it’s important to note that no data transmission or storage system can be completely immune to security breaches. If you suspect that the security of your interactions with us has been compromised, please promptly notify us using the contact information provided in the “Contacting Us” section below.

Use of Services By Minors

The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under 13.

Sensitive Information

Unless specifically requested by us, please refrain from sending or disclosing any sensitive Personal Information (such as social security numbers, details regarding racial or ethnic background, political opinions, religious beliefs, health information, biometric or genetic data, criminal history, or membership in trade unions) through the Digital Services or any other means to us.